Terms and Conditions

Welcome to our site. These Terms and Conditions govern your use of our online platform and the systems and technology solutions information made available through it. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Who We Are

The site is operated by Osborne Digital (“we”, “us”, “our”). We are a technology solutions provider offering systems and technology solutions for businesses.

Address: Osborne Digital, Welby Road, Melton, Leicestershire, LE14 3RE, GB

2. Scope of These Terms

These Terms apply to:

• your access to and use of our site;
• any content, features, and services presented through our site; and
• any agreements entered into as a result of information on our site, where applicable.

Where specific terms apply to particular services or offerings, those terms will be provided at the point of engagement and will take precedence if there is any conflict.

3. Eligibility and Acceptable Use

You must be legally able to enter into binding agreements to use our site and engage with this service. You agree to use our site only for lawful purposes.

When using our site, you must not:

• breach any applicable law or regulation;
• attempt to gain unauthorised access to any part of our site, systems, or networks;
• interfere with or disrupt the operation of our site (including introducing malware or similar harmful code);
• harvest, scrape, or collect data from our site without our permission;
• misrepresent your identity or authority when communicating with us; or
• use our site in a way that infringes the rights of others, including intellectual property rights.

4. Our Services and Information on the Site

Any descriptions of systems and technology solutions on our site are for general information and may not reflect the final scope of a project. Plans, specifications, and other details provided through our site may change without notice.

Any technical information, performance statements, or capabilities shown on our site are provided on an “as described” basis and depend on factors such as infrastructure, configuration, third-party components, and implementation choices. You should not rely solely on site content for critical decisions; we will confirm requirements and outcomes through the applicable project engagement and documentation.

5. Availability and Access

We aim to provide reliable access to our site; however, access may be interrupted, restricted, or unavailable due to maintenance, technical issues, or reasons beyond our control. We do not guarantee uninterrupted availability.

You are responsible for ensuring that any equipment or systems you use to access our site are compatible and secure.

6. Intellectual Property Rights

Unless otherwise stated, we (or our licensors) own all intellectual property rights in our site, including text, graphics, logos, branding, images, documents, and other content. All rights are reserved.

You may view and use our site content for your personal or internal business evaluation purposes only. You may not reproduce, distribute, republish, upload, transmit, or commercially exploit our site content without our prior written permission.

Where you submit content (such as feedback, proposals, or materials) to us, you grant us a non-exclusive, worldwide, royalty-free licence to use and process that content for the purposes of responding to and providing the relevant service, unless otherwise agreed in writing.

7. Third-Party Links and Services

Our site may include links to third-party websites, tools, or services. We do not control those third parties and are not responsible for their content, policies, or availability. Inclusion of a link does not imply endorsement.

Your use of third-party websites or services is governed by the terms and policies of those third parties.

8. User Content and Submissions

If you provide information to us through our site (including enquiries, messages, and materials), you represent that:

• you have the right to provide that information;
• the information does not infringe any rights of third parties; and
• the information is not unlawful or harmful.

We may remove or refuse to display any content that we reasonably believe violates these Terms or is otherwise inappropriate, without notice.

9. Accuracy of Information

We take reasonable steps to ensure that information on our site is accurate. However, our site content may contain errors or omissions. We may correct information at any time.

To the extent permitted by law, we do not accept liability for inaccuracies or decisions made based on site content without confirmation through the relevant engagement process.

10. Limitation of Liability

Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded, including liability for death or personal injury caused by negligence.

To the maximum extent permitted by law:

• we will not be liable for any indirect or consequential losses (including loss of profits, revenue, business, goodwill, or data), arising out of or in connection with your use of our site or reliance on its content; and
• our total liability in connection with any claim will not exceed the amount paid by you to us (if any) for the relevant services in the period immediately preceding the event giving rise to the claim.

This section does not affect your statutory rights.

11. Indemnity

You agree to indemnify and hold harmless us, our officers, employees, and agents from and against any losses, liabilities, damages, costs, and expenses arising from:

• your breach of these Terms;
• your misuse of our site; or
• any claims that your submitted content infringes third-party rights.

12. Security and Prohibited Conduct

You are responsible for maintaining the security of any credentials, accounts, or access methods used to access our site (if applicable). If you suspect any unauthorised access or security issue, you should notify us as soon as reasonably practicable.

You must not:

• circumvent security features;
• attempt to access data or systems not intended for you; or
• conduct denial-of-service attacks or other disruptive activities.

13. Privacy

Our handling of personal data is governed by our privacy practices. Please review our privacy information to understand how we collect, use, and protect personal data when you use our site or communicate with us.

14. Cookies and Similar Technologies

Our site may use cookies and similar technologies to improve user experience, understand usage, and support functionality. Where required by law, we will provide information about cookie use and seek appropriate consent.

15. Availability of Terms and Changes

We may update these Terms from time to time to reflect changes to our site, services, legal requirements, or operational needs. The updated Terms will be posted on our site. Your continued use of our site after changes are posted means you accept the revised Terms.

16. Termination

We may suspend or terminate your access to our site (or any part of it) if we reasonably believe you have breached these Terms or if access is no longer appropriate. You may stop using our site at any time. Termination does not affect accrued rights or obligations.

17. Governing Law

These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms or your use of our site will be subject to the jurisdiction of the courts of England and Wales.

18. Contact Us (Address Only)

If you have questions about these Terms, please write to us at:

Osborne Digital
Welby Road
Melton, Leicestershire
LE14 3RE
GB